FAQ

Frequently Asked Questions

Find quick answers to the most common questions about Reonoma.

General

What is Reonoma?

Reonoma is a smart visitor management system with E-ink visitor badges, Outlook integration, check-in kiosks, and real-time analytics. It helps companies create a professional and secure visitor experience from pre-registration to check-out.

Who is Reonoma for?

Companies of all sizes that want to streamline visitor management, from small offices to enterprise campuses. Whether you have a single reception or multiple buildings, Reonoma scales to fit your needs.

Is there a free trial?

Yes, contact us for a free trial period. We will set up a demo environment so you can explore all features before committing to a plan.

Pricing

How much does Reonoma cost?

The Standard plan starts at 450 SEK/month and the Pro plan at 850 SEK/month. Hardware bundles including E-ink visitor badges and docking stations are also available. Visit our pricing page for full details.

Can I change plans later?

Yes, you can upgrade or downgrade at any time. Changes take effect at the start of your next billing cycle. Contact our team if you need help choosing the right plan.

Technical

What Outlook versions are supported?

The Reonoma add-in works with the Outlook desktop app and Outlook web (outlook.office.com). It requires Microsoft 365. See our Outlook setup guide for installation instructions.

How does the check-in process work?

Visitors scan a QR code or are greeted at a kiosk. Pre-registered visitors are recognized automatically via E-ink visitor badges. The host receives an instant notification when their visitor arrives.

Can I manage multiple buildings?

Yes, the Pro and Enterprise plans support multi-building management from a single dashboard. You can configure separate settings, badges, and fire lists for each building.

Security & GDPR

Is my data secure?

Yes, all data is encrypted in transit and at rest, stored in EU data centers, and we maintain 99.9% uptime. We follow industry best practices for data security and conduct regular security audits.

Is Reonoma GDPR compliant?

Yes, we follow GDPR guidelines. Visitor data can be deleted on request and is handled according to EU data protection regulations. We provide tools for data export and deletion to help you stay compliant.

Still have questions? We are happy to help! Reach out via our contact form and we will get back to you as soon as possible.