Find quick answers to the most common questions about Reonoma.
A visitor management system is software that records who is inside a building: pre-registration, check-in, host notification and check-out. It replaces the paper sign-in book at reception and produces a real-time evacuation list. Reonoma is a Swedish visitor management system that adds a battery-free e-paper visitor badge and a docking station that rewrites it. Read the guide to what a visitor management system is.
Reonoma is a smart visitor management system with e-paper visitor badges, Outlook integration, check-in kiosks, and real-time analytics. It helps companies create a professional and secure visitor experience from pre-registration to check-out.
Companies of all sizes that want to streamline visitor management, from small offices to enterprise campuses. Whether you have a single reception or multiple buildings, Reonoma scales to fit your needs.
Yes, contact us for a free trial period. We will set up a demo environment so you can explore all features before committing to a plan.
A visitor log is the book or screen where the guest signs themselves in — and rarely out. A visitor management system records the visit from an event: someone scans a QR code or puts a badge in a dock. That is why the list is right, and why the system can tell the host the guest has arrived.
No — no law requires a visitor management system as such. But the Civil Protection Act requires systematic fire safety work, and during an evacuation you must be able to say who is in the building. That is where the sign-in book fails and where a visitor system makes the difference: the requirement is the answer, not the tool.
There is nothing to install on site beyond the docking station, which connects with one network cable. We create your organisation and import employees from Excel, and the Outlook add-in is installed from an XML file. The steps are in the getting-started guide.
The Standard plan starts at 595 SEK/month and the Pro plan at 1 195 SEK/month. Hardware bundles including e-paper visitor badges and docking stations are also available. Visit our pricing page for full details.
Yes, you can upgrade or downgrade at any time. Changes take effect at the start of your next billing cycle. Contact our team if you need help choosing the right plan.
Reonoma's software costs 595 SEK a month for Standard and 1 195 SEK for Pro, excluding VAT; a year costs ten months. Hardware is bought once: a starter kit with a docking station and five badges is 6 450 SEK, with ten badges 7 900 SEK. An extra badge is 349 SEK. It is all on the pricing page.
Over time, yes. A label printer needs a new label for every visitor, and the rolls are a running cost that follows volume. An e-paper badge costs 349 SEK once and is rewritten thousands of times, so nothing is added per visit. The full comparison is here.
The Reonoma add-in works with the Outlook desktop app and Outlook web (outlook.office.com). It requires Microsoft 365. See our Outlook setup guide for installation instructions.
Visitors scan a QR code or are greeted at a kiosk. Pre-registered visitors are recognized automatically via e-paper visitor badges. The host receives an instant notification when their visitor arrives.
Yes, the Pro and Enterprise plans support multi-building management from a single dashboard. You can configure separate settings, badges, and fire lists for each building.
No. The badge has no battery. E-paper holds its image without power, and the power needed to change the image comes from the docking station while the badge sits in it. There is therefore nothing to charge and nothing that can run out during a visit.
The visitor stays on the evacuation list until someone checks the visit out in the admin panel, so the list does not lie — it shows a guest who has not handed the badge back. A replacement badge is 349 SEK.
Yes. The visitor scans a QR code on their phone or checks in alone on a tablet at reception, takes a badge from the dock, and the host gets a message immediately. Kiosk check-in is included in Pro.
The same event that writes the visitor's name to the badge puts the name on the evacuation list, and the badge back in the dock removes it. The list lives on a phone and comes along to the assembly point.
Yes. All data is encrypted in transit over TLS 1.2 or higher and at rest, hosted on Supabase GmbH in Frankfurt and Hetzner in Germany — entirely within the EU, with no third-country transfer. Visitor records are deleted automatically 8 days after check-out. We use role-based access control, bcrypt-hashed credentials and parametrized SQL, take daily backups with 14-day retention, and run an annual internal security review.
Yes, we follow GDPR guidelines. Visitor data can be deleted on request and is handled according to EU data protection regulations. We provide tools for data export and deletion to help you stay compliant.
Application and database run on Supabase GmbH in Frankfurt and Hetzner Online GmbH in Germany — inside the EU, with no third-country transfer. Visitor records are deleted automatically eight days after check-out; anonymised statistics are kept for fourteen months. Data is encrypted with TLS 1.2 or higher, access is role-based, and backups are taken daily and kept for fourteen days.